TAPFIN :: Vendor Management

The TAPFIN Process Solutions Group has been delivering MSP solutions for contingent workers for more than eight years, and our leadership team is the most experienced in the industry. TAPFIN has completed 70+ MSP deployments for 45 clients, and on any given day, we manage between 16,000 and 17,000 contractors through our solution.

This experience has helped TAPFIN grow the size of its MSP solutions business at more than 20% per year over the past five years. The key factors in deploying and managing an MSP solution are rooted in our deep experience:

Invest in Quality - We believe our customers are becoming increasingly more educated on supplier management services and are demanding more from their service providers. We believe they should, as we demand more from ourselves every day.

Since the VMS group was originally formed, TAPFIN has been improving the quality of the services provided by the group. In 2002, we initiated an effort to formally create a Quality Management System (QMS). During 2003, TAPFIN made the commitment to strengthen QMS by incorporating an ISO 9001:2000 based structure. By the end of 2003, TAPFIN achieved certification on the ISO 9001:2000 standards.

We believe we are unique in our field as the only company providing supplier management services under an ISO 9001:2000 based and certified system. Tapfin has held this certification since 2003 - longer than most MSP service providers have been in the business.

Deliver Process-Centric Solutions - TAPFIN has the technical expertise to maximize the automating benefits provided by VMS technology, and we have the wisdom to recognize that VMS technology is only effective when optimized for a client's specific needs. Embedded in the right management solution, VMS technology can be a powerful tool.

VMS Benefits

Account for the Human Element - While automation is a powerful tool, TAPFIN never forgets that the human element is a critical component of any MSP solution. Ensuring that the process mapping efforts account for the human element is a critical success factor and is the bridge that transforms automation into adoption and value creation.

TAPFIN MSP Platinum Vendor Program - TAPFIN has developed a community of vendors who provide services internationally in various disciplines. These vendors have a proven track record of providing quality services to TAPFIN MSP clients. This network is a benefit to both our clients and the participating vendors. For our clients, we use these vendors as a resource for our clients' business needs. For the platinum vendors, the program creates a network for business partnerships, shared opportunities and industry information.

Vendor Sunset - TAPFIN's vendor sunset program helps you immediately attain vendor consolidation and migration to a preferred list of suppliers without losing the individual contractors that provide services through your non-preferred vendors.

It is our expertise in delivering the right combination of people, process and technology that allows TAPFIN to deliver management solutions that maximize value to our clients. Interested in learning more? Please contact us to learn how you could be better fulfilling and managing your contingent workforce.