In order to ensure that our partner network can meet the expectations and benchmarks set by our own standards, each of these suppliers must meet program requirements and metrics to maintain compliance across every program they currently participate in. TAPFIN formally evaluates supplier performance and hiring trends on a quarterly basis to determine if changes to the supplier community are warranted. We also consistently evaluate key supplier performance metrics, such as time-to-fill ratios, to determine if changes need to be made on a more ad-hoc basis. These processes are part of our best practices in providing best results tor our client base.
Building a strong, constructive, mutually beneficial working relationship between TAPFIN and each participating supplier is critical to ensuring a successful three-way partnership between our shared client, the supplier, and TAPFIN.
TAPFIN has the privilege of working with thousands of suppliers across the many programs that we support. While the vast majority of those suppliers are successful in our programs, there are a select few that have demonstrated consistently superior quality performance across many accounts. TAPFIN often recommends these high performing suppliers to other current clients or includes them in recommendations to participate in programs for new clients.
These high performers are part of TAPFIN's Platinum Vendor Program. Participants have the opportunity to work more closely with TAPFIN to understand trends in the industry, to discuss specific challenges being faced by clients, suppliers, and TAPFIN, and (perhaps most exciting for the suppliers) to learn about new business opportunities with TAPFIN clients. With this community:
Of the more than 2,000 U.S. suppliers in TAPFIN’s partnership network, 50 have been recognized as Elite and Premier partners, with the five best performers receiving a TAPFIN Top 5 Elite Award. Partners were rated by TAPFIN team members on characteristics like strategic engagement, responsive and reliable service, support of multiple client programs and participation in supplier summits and committees. “TAPFIN is committed to building strong vendor partnerships as they are critical and integral to the overall success of our Managed Service Programs. Our vendor management and program operations teams provided valuable feedback on the overall partnership and performance of each supplier which directly impacted the final selection. Congratulations to all of the winning firms on this fantastic achievement.” – Jamiel S. Saliba, Vice President/General Manager, TAPFIN Global